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Insight

Find our most recent articles below or visit our global insight page to search our publication library.

For more information on specific topics, contact your Milliman consultant or visit our contact list.

WHITE PAPER

Anomaly detection techniques in fraud detection, performance optimization, and data quality

Methods to detect anomalies can be used to find fraudulent claims in insurance, especially in products with a large frequency of payments, such as in healthcare.

WHITE PAPER

COVID-19 and medical underwriting practices for life and health insurance

As more evidence emerges about long-term clinical impacts of Covid-19 and long Covid, insurers will need to consider the implications for medical underwriting.

ARTICLE

Why adherence matters in diabetes

With diabetes, adherence to noninsulin antidiabetic medications correlates with more outpatient and fewer inpatient visits, and lower total expenditures.

BRIEFING NOTE

Explainable AI in fraud detection

Techniques in explainable artificial intelligence can indicate the reasons why a model expects a claim to be truly fraudulent, saving time for investigators.

ARTICLE

Impact of COVID-19 on risk equalisation schemes

The onset of the COVID-19 pandemic has had numerous impacts on health systems worldwide, with extra support needed globally to address the healthcare needs associated with the pandemic.

ARTICLE

Explainable AI in practice: Build trust and encourage adoption

In this article we discuss the techniques available to mitigate machine learning becoming black boxes and what should be considered in their implementation.

ARTICLE

Anomaly analysis and detection in health insurance

This article describes the application of two methods for the detection of potential fraudulent claims in healthcare provider invoices.

ARTICLE

Analysis of insurers’ Solvency and Financial Condition Reports: European health insurers 2019

This analysis compares information provided in the Quantitative Reporting Templates and Solvency and Financial Condition Reports and makes observations about the balance sheets and risk exposures of European health insurers.

ARTICLE

How will COVID-19 affect European medical insurers?

The effects of COVID-19 for specific insurers are dependent on benefit packages and policy terms and conditions, as well as government responses and macro-economic factors.

ARTICLE

Machine learning in healthcare

Machine learning makes the role of the actuary in the Dutch healthcare landscape more crucial than ever.

Our experts

Meet some of our health consulting experts in the Benelux region.

Judith Houtepen headshot

Judith Houtepen

Principal, Consulting actuary
Judith Houtepen is a principal and consulting actuary in the Amsterdam office of Milliman. She joined the firm in 2012. Judith carries out casualty and health insurance consulting assignments in all parts of the healthcare value chain, including insurers, providers, governmental institutions, and investors.
Susanne van den Dolder headshot

Susanne van den Dolder

Consulting Actuary
Susanne van den Dolder is a consulting actuary in the Amsterdam office of Milliman. She has been engaged in a wide range of projects related to insurance and risk management. She joined the firm in 2019.
Menno van Wijk headshot

Menno van Wijk

Consulting Actuary
Menno van Wijk is a consulting actuary in the Amsterdam office of Milliman. He joined the firm in 2016. He performs consultancy assignments on life insurance, non-life insurance, and market risk for insurers in the Benelux.

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